Filling Up With The Wrong Fuel – A Customer Experience

October 17th 2014 – Accidentally putting petrol in my VW Passat instead of Diesel

The following is my tale of woe about my wrong fuel experience. Please don’t make the same mistakes that I made and save yourself the hassle.

On the Friday morning in question, I was driving my 6 month old VW Passat to work in Worcester as usual. The car is a B7 model 2 litre turbo diesel, not as good to drive as my previous VW Passat which was the B5.5 2 litre petrol model but not a bad car either. I had only had the car for 3 days and I picked it up with about a third of a tank of fuel in it on the previous Tuesday. I was sitting in the crawling traffic going into the town centre when the low fuel warning light lit up with a ping. I could easily have made it to work and back home on the remaining fuel but as there was a fuel station on my route into work and I was early anyway, I thought I would stop off and fill up with diesel before the weekend as I had a lot of running around to do on Saturday with the kids.

I pulled up at the pump and I remember running through the day’s tasks in my head so I wasn’t really concentrating on putting in the fuel, I was just doing that on autopilot. I filled the tank right up and then went to the kiosk to pay. I got back into the car and started the engine. It sounded rough which worried me and as I drove to the exit the engine stalled altogether. It then dawned on me what I had just done. I’d filled up with the wrong fuel. I’d had my previous car for 10 years and had got so used to filling up with unleaded petrol that I had just done what I was used to doing. I’m sure I probably turned as pale as a ghost and I just had an almost overwhelming feeling of panic because I was sure that I had just ruined a £14,000 car. To make matters worse I was blocking the station exit and there was a line of motorists behind me waiting to leave the station. I had to sheepishly explain to the chap behind me what I had done and I asked him if he would help me push the car out off to one side. He refused and told me to get it moved. Nice. The young lady in the next car, however, did volunteer to help and together we managed to move the car with her steering and me pushing on my own.

Wrong Fuel Removal – The Wrong Approach

The forecourt staff were sympathetic but I could tell this was a hassle for them too, one of them handed me a card that someone had left on the desk from a firm of wrong fuel removal engineers. I didn’t realise that the industry even existed until I saw the card, I did think that I should call my breakdown assistance firm and ask their advice first and they explained that they could have someone out to me in an hour and a half and that if they could remove the fuel from the car then it would cost me £250. I didn’t fancy sitting around for that long and I thought the cost was a bit steep so I called the firm on the card I had been given and spoke to a bored sounding lady who said they could have someone with me in about 30 minutes as there was a van in the area and that the cost would be £150. Whilst I waited I used my smartphone to search for “wrong fuel Worcester” to see what came up on Google. I found quite a few other companies offering the wrong fuel removal service but I couldn’t find the company named on the card who I had just called. I decided to sit tight and see what happened anyway.

About 45 minutes later a scruffy, dented Ford Transit pulled up next to me and door opened and clattered into the driver’s door on my car, my mood wasn’t good as it was and I got out of the car to confront this individual who had gone around to the back of the van. Thankfully, there was no damage to my car as the van had a plastic protector on its door. The van driver then appeared and announced that he was here to do the fuel drain. He was dressed in a paint covered overall and had paint all over his face and head. Quite obviously, he had just been painting. I followed him to the back of the van where he had an array of large 5 gallon plastic containers, a length of rubber hose and some sort of electric pump contraption. The equipment looked like it had just been thrown in to the back of the van along with various bits of rubbish and paper towels and the smell of petrol coming from the back of the van made my eyes water. I began to feel the panic rising again and had visions of a huge explosion occurring with me in the middle of it. When the “engineer” started to attempt to feed rubber hose down into my new car’s fuel tank (with no care being taken of the car bodywork which was now filthy all around the fuel tank aperture) something told me that this just wasn’t right and was probably downright dangerous. My sense of duty towards my fellow motorists on the forecourt kicked in and I asked him to stop what he was doing. I explained that I thought what he was doing was putting everyone at risk and he became somewhat aggressive and began to demand payment for wasted time. I had no intention of giving this chap my credit card and so I locked the car and told him I was going to speak to the police which, unsurprisingly, changed his attitude. As I walked off towards the kiosk I looked behind me to see him hurriedly packing the hose and container back into his van which then sped off in a cloud of smoke.

The Wrong Fuel – The Right Approach

It was more than an hour since I had put the wrong fuel in my car by this time, so I called work to keep them updated and then looked at my smartphone search page again for another wrong fuel removal company. The company that came top for the search “wrong fuel Worcester” had a great website, tailored for mobile display and had images showing uniformed engineers with well-maintained vans and also, many positive customer comments. I called the number and explained my predicament to a kind and sympathetic operator who assured me that an engineer was close and would be with me very quickly. My previous experience had left me a little suspicious and so I questioned her about the company, their engineers and their vehicles and she explained clearly to me about the procedure and the professionalism with which their representatives conducted themselves. This was good enough for me and 20 minutes later a smart looking van with company livery pulled up next to me on the forecourt and a uniformed engineer with a big smile on his face, got out.

He was a real breath of fresh air after the last chap. He was kind and courteous and spent a couple of minutes talking me through the process of removing the wrong fuel from my vehicle, explaining what the sparklingly clean equipment in his van did and roughly how long this would take. He explained about the cost involved and made sure that I was comfortable with this before going ahead. As he put protective padding onto my car around the fuel tank aperture, which he cleaned up beforehand, the engineer explained about the SPA passport that he held and he also gave me his Environmental Agency paperwork which allowed him to handle and transport dangerous chemicals, legally. This information and the engineer’s general attitude and consideration put my mind at ease and filled me with confidence that, this time, I had done the right thing.

I also discussed my fears about the damage done to the vehicle engine when the wrong fuel is introduced to the system and he supplied me with the following information which put my mind at ease on that front. Firstly, it is very rare that damage occurs to the engine of fuel system of a diesel vehicle when petrol is added. Only in circumstances where common sense is not applied, is there a risk of long term damage. Petrol is a solvent and doesn’t have the lubricating qualities of diesel fuel, therefore, if any amount of petrol is introduced to the system and is allowed to remain in the system then there is potentially a risk that, where there is metal to metal contact of components within the fuel system and the normal lubrication is compromised, excessive wear of those components can occur leading to failure in extreme circumstances. Also, the seals within the system can be affected by the solvent properties of the petrol which may lead to damage. There is a myth that it is OK to top up with diesel fuel if you’ve only added a little petrol to the tank, and to continue driving. This will lead to fuel system damage as described previously resulting in potentially expensive repairs being required. The most sensible and cost effective action is to get the fuel system completely drained and flushed through with fresh diesel to remove all traces of unleaded petrol.

This is just what the engineer did to my VW Passat and within 25 minutes I was ready to go. I was very impressed with the second wrong fuel removal company that I called out, they were prompt, efficient and the customer service and general attitude were brilliant, unlike the first company. The engineer explained to me about the problem existing within the industry whereby various “cowboy” companies had been set up and were being run by inexperienced and unlicensed individuals who were taking advantage of motorist’s vulnerable positions when they had put in the wrong fuel. Many people were being intimidated into paying up front for a fuel drain that was then performed by dangerously ill equipped individuals with no regard to the customer’s safety or the safety of others in the locality. He told me of many cases where he had been called out to jobs that he had to rectify after the “cowboy” wrong fuel company had done an incomplete job and had still made off with the money. It seems that I had had a lucky escape.

Once the fuel drain and fuel system flush was completed, the engineer started my car and it ticked over as if nothing had happened. I paid him with a credit card and thanked him for his assistance, in just 45 minutes he had come out to me and carried out a professional service with which I was very happy.

The Conclusion To The Wrong Fuel Situation

It’s fair to say that I learned a few things on that day when I put in the wrong fuel. Hopefully, someone else in the same predicament may come across this article before taking action and avoid some of the potential pitfalls. In summary, this would be my advice:

Pay attention to which fuel nozzle you pick up on the forecourt (this one goes without saying!)
If you have put in the wrong fuel, let the forecourt staff know, so that they can help you move your vehicle, if necessary.
Once you have told the staff or if you have left the forecourt, do some quick smartphone internet research and choose a wrong fuel recovery company with good customer feedback and a good informative website that shows a well organised and professional outfit.
If you don’t trust the engineer that arrives or you feel there is anything amiss with his/her conduct, don’t be afraid to speak up and, if necessary, turn them away from the job. Your safety is paramount and your vehicle was probably expensive. Don’t take a risk either way.
Don’t pay up front. Make sure you’re happy with the cost and the work involved. A good engineer will be courteous and will check with you beforehand anyway.

The Truth Behind The Network Marketing Industry

The Multi Level Marketing (MLM) Industry popularly known as the Network Marketing industry, is indeed a very simple and profitable industry but sadly with a lot of negative feedback. The truth is that you can make a lot of money in the MLM industry. A lot of ordinary people have built businesses that provide passive income streams for them and their families and friends, who are in their network for life! The beauty about having a business that provide passive income streams is that you can get to enjoy life doing whatever you want or decide. All that is required is a few years of smart and dedicated work. Today though, this has been made a lot easier as some MLM companies have gone online. There is an MLM company today that operates entirely on an e-commerce platform! This means that you can reach more people using your website or social media to sell almost any product and to anyone anywhere in the world. The network marketing industry is a $167 billion industry churning out millions having huge passive income streams.

I am a partner with one MLM firm that is a 100% e-commerce based here in Nigeria. This means that I can actually do the business from home. With proper application of e-commerce concepts, you can indeed earn a stream of passive incomes for life! This is however not a get-rich-quick scheme. Success in the MLM industry entails following a set of professional guidelines and being consistent. Many people in the MLM industry fail to apply basic guidelines needed to start and grow their own MLM business. Many fail to realize that their MLM business should be handled as a real business where you will be required to recruit a team of people that believe in your mission and vision.

The network marketing industry is a 167 billion Dollar industry and about 91 million people are involved in the network marketing industry around the world today. The industry is now booming in the rest of the world because it is almost the only recession proof industry! During the economic recession that occurred in the world in 2008 and 2009 and the one before that in 1998, it was the only Industry that was growing. While other industries like the automobile and financial industries were either collapsing, downsizing on the number of employees or cutting down salaries, the network marketing industry was getting larger. This is why a lot of people have shifted to Network Marketing.

Even great men and thinkers are beginning to endorse the MLM business model. Bill Gates has been quoted saying that if he had another chance to start up, Microsoft would have adopted the network marketing model. Little wonder the Network marketing Industry continues to grow at an unexpected rate. This is especially true in the United States that recorded a growth from $13 billion in 1992 to over $132 billion in 2010; more than 82 million new people have joined the Network Marketing Industry in the past 20 years! In fact, it is now estimated that over 15,800,000 distributors in the United States alone now participate, full- or part-time, in Network Marketing-and these numbers continue to grow.

After 20 year, the Network Marketing Industry still fits today’s hot trends-home-based businesses, entrepreneurship, and self-reliance-and in Nigeria, the growth is beginning to catch up with the rest of the world. My articles continue to educate its readers how they too can move beyond economic security to economic prosperity by taking advantage of this wealth creating industry.

Feel free to find out if Network Marketing is right for you. Learn how to select a company, and how to begin your own home-based business, using the skills and resources you already possess because, after all, it’s still your future!

Preparing For A Flood: From Flood Insurance To Keeping Your House Safe

Nobody expects to find 10 inches of water in the living room. Did you know that floods are the number one natural disaster in the United States? Unfortunately, it can happen to anyone, and the best thing you can do to protect your family and home is to be prepared. Read on to find out some things you can do before this natural disaster strikes.

Plan Ahead

-Buy flood insurance: Believe it or not, a regular home insurance does not cover water damage. This is why it’s highly recommended that business owners and homeowners purchase flood insurance. Just remember that it takes 30 days after your purchase for your flood insurance protection to become valid.

-Build your house on the right place: Avoid building your home and business on low-lying land next to a river. These areas extend from the banks of the river to the walls of the enclosed valley walls. Even when these areas remain dry for many years, when there’s abundant rain, your house can be in great danger.

-Take care of electrical appliances: You should elevate your HVAC and electrical systems, including the wiring, at least one foot. Doing this will help you prevent short circuits and potential fires. Also, take into consideration that any electrical components inundated, even if it’s just a short period of time, must be replaced.

-Build a barrier: In order to prevent water coming into your home, you can also build a barrier. You can either build a levee out of compacted earth or masonry. Masonry is a structure made of individual components that are bound together. Besides protecting your home, the greatest advantage of these types of barriers is that they won’t change the appearance of your house.

-Seal your house: Install water shields over the windows, doors, and any other openings. Also, coat the walls with waterproof sealant. Remember to seal all the lower areas of your house.

During A Storm

-Be alert: watch or listen to the news. Get updated information constantly, in case you need to leave your house.

-Move to a safe place: You don’t need to wait for instructions to move to higher ground. However, if you decide to stay home, and at some point the authorities determine that an evacuation is necessary, you must leave! If you have time, before you leave bring the outdoor furniture inside your house, and move important stuff to the upper floor. And don’t forget to lock your house!

-Be safe: Know what areas fill with water faster and try not to drive or walk near them. In addition, avoid all contact with floodwater. It’s dangerous because it contains chemical waste or sewage. If for some reason you come in contact with it, wash yourself right away with clean water and soap.

Understanding Minor Fractures

A fracture is essentially a broken bone. Sometimes, when external force is applied to a bone, the bone is unable to withstand the force and it breaks or cracks. This break or crack is called a fracture. When the bone breaks completely it is referred to as a major fracture. A crack in the bone is called a minor or stress fracture.

Common Causes Of Minor Fractures

Minor fractures are typically caused by high impact sports and sports that require repetitive movements. High impact sports such as basketball, soccer and long distance running commonly result in cracks in the legs or feet. Sports such as rowing, cricket and bowling, all of which call for repetitive movements, tend to cause minor fractures in the arms, shoulders and other parts of the body.

Problems can also arise when individuals abruptly start out a new exercise or increase the intensity of their workout without warming up or conditioning their muscles. This increases the amount of pressure that is exerted on the bones causing them to crack.

Anatomical abnormalities, faulty equipment when working out and osteoporosis are other common causative factors.

Symptoms & Diagnosis of Minor Fractures

If you have a dull, persistent pain with a swelling around the site of the injury, chances are it is more likely to be a crack in the bone or a minor fracture. In case of a major injury, the pain is more likely to be sharp and excruciating. In either case, it is important to visit a doctor so that you can get an accurate diagnosis and appropriate treatment that will help ease the symptoms and heal the injury. If you suspect that your bone may be cracked or broken, never try and diagnose or treat it yourself as this could make matters worse.

Your doctor will conduct a thorough physical examination to diagnose the presence of a crack in the bone. Depending on the site of the injury and the severity of your symptoms, the doctor may ask you to get an X-Ray or to do an MRI for a more accurate diagnosis.


If a minor fracture is confirmed, the first things your doctor will ask you to do is to apply ice onto the affected area several times over the next 24 to 48 hours and to minimize all activity involving that area. It is important to let the bone rest as much as possible so that it can heal itself. When the swelling and pain has subsided and you are ready to return to activity again, it is important that you do this slowly and carefully so you don’t risk injuring yourself again.

When You Should Look For A Good Bankruptcy Attorney

Life has its own twists. Unfortunately you are not really ready for it. There are times when you are in debt and you have to pay huge bills. Debts can keep on increasing for many reasons. The reasons are sometimes logical. It can end up becoming a huge amount of money which a person fails to pay. Now let’s discuss on the most important facts which can put you in a financial crisis.

Thanks To The Medical Bills

One of the very first things which every person fails to pay is the medical bills. Hospital bills keep on increasing depending on the kind of accident or illness you have. The worst thing is you don’t have any idea how much you have to pay. Moreover, you cannot control it. They are very expensive and a costly affair for most people.

The cost of surgeries, x-rays, emergency room visits are huge. Modern hospitals have the best medical equipment which is quite expensive. What they do is pass down the costs to the patient. This is when you need a bankruptcy attorney who can help you get out of the mess.

Credit Card Debt

Credit cards are one of the major reasons of the increasing debts. Unfortunately, people decide to get a credit card so that they can cope up with the small debts. But the purpose is not served in the right way. They prefer using the credit card during an emergency or when they have zero cash.

Credit cards are a very convenient option and you can use it when the need arises or you don’t have instant cash. The only difference is that you have to pay a price. Interest rates can also maximize your credit card debt. It adds up to the amount quickly and people find themselves in a financial crisis. Hire a bankruptcy attorney who can offer the best help.

The Right Solution To All Your Problems

For those who are encountering debt issues this is the very right time to look for a bankruptcy attorney. They have experience in all the different kind of bankruptcy laws. They have the right skills, knowledge and experience to help you resolve the debt issues.

It gives you peace of mind when you are in a financial crisis. They can reconcile your debts through a court-approved payment arrangement which can help you deal with the things easily. Keep all these great tips in mind when you are bankrupt.